Public Service Announcement
COVID-19
For the foreseeable future, we will not be accepting township tag renewals. The Township of Russell has extended the late fee date, therefore, there is no rush to purchase the 2020 tags.
We here at the Village Veterinary Clinic are doing our best to maintain the quality of care that our clients are used to, while also considering the recommendations from our health professionals and government.
We are happy to tell you that we are now allowed to see routine appointments and perform routine surgeries.
If your pet requires a non-urgent appointment/surgery please e-mail us at info@villageveterinary.ca and allow us 24-48 hours to respond.
If you require an urgent appointment please call us at 613-445-5622.
In order to keep clients and staff safe we are doing curbside practicing, clients are not able to come into the building.
We will continue to sell food and medications but ask that all requests are phoned in ahead of time and are paid for over the phone with a credit card. If this is not an option for you, please call the clinic directly, to discuss your case with one of our customer care representatives.
Another way we are attempting to decrease the volume of clients in the clinic is free at home delivery. Email or call the clinic to set up this option.
As you can imagine we are trying to catch up with the routine appointments and are unable to see as many clients in a day as pre-COVID-19 so please be patient with us as we try to accommodate everyone.
As of next week, May 25th we will be returning to our regular hours.
Monday, Tuesday, Thursday, Friday 8 am-6 pm, Wednesday 8 am -9 pm and Saturday 8 am-12 pm.
We remind you that our email reminder service is automatic, therefore, reminders will continue to be sent.
We are doing our best to continue to serve our community and help keep your fur families safe.
Please allow us the same courtesy by staying home and taking advantage of our new protocols set in place.
Thank you,
The Staff of the Village Veterinary Clinic May 25th, 2020
We here at the Village Veterinary Clinic are doing our best to maintain the quality of care that our clients are used to, while also considering the recommendations from our health professionals and government.
We are happy to tell you that we are now allowed to see routine appointments and perform routine surgeries.
If your pet requires a non-urgent appointment/surgery please e-mail us at info@villageveterinary.ca and allow us 24-48 hours to respond.
If you require an urgent appointment please call us at 613-445-5622.
In order to keep clients and staff safe we are doing curbside practicing, clients are not able to come into the building.
We will continue to sell food and medications but ask that all requests are phoned in ahead of time and are paid for over the phone with a credit card. If this is not an option for you, please call the clinic directly, to discuss your case with one of our customer care representatives.
Another way we are attempting to decrease the volume of clients in the clinic is free at home delivery. Email or call the clinic to set up this option.
As you can imagine we are trying to catch up with the routine appointments and are unable to see as many clients in a day as pre-COVID-19 so please be patient with us as we try to accommodate everyone.
As of next week, May 25th we will be returning to our regular hours.
Monday, Tuesday, Thursday, Friday 8 am-6 pm, Wednesday 8 am -9 pm and Saturday 8 am-12 pm.
We remind you that our email reminder service is automatic, therefore, reminders will continue to be sent.
We are doing our best to continue to serve our community and help keep your fur families safe.
Please allow us the same courtesy by staying home and taking advantage of our new protocols set in place.
Thank you,
The Staff of the Village Veterinary Clinic May 25th, 2020
|
Village Veterinary Clinic is a full-service veterinary medical facility, located in Russell, Ontario. Our professional and courteous staff seek to provide the best possible medical and surgical care for our patients. We are committed to promoting responsible pet ownership, preventive health care, and health-related educational opportunities for our clients. Our mission is total client satisfaction and our goal is to do our best for your four legged companions. |
