Public Service Announcement
COVID-19
For the foreseeable future, we will not be accepting township tag renewals. The Township of Russell has extended the late fee date, therefore, there is no rush to purchase the 2020 tags.
We here at the Village Veterinary Clinic are doing our best to maintain the quality of care that our clients are used to, while also considering the recommendations from our health professionals and government.
During this time, and for the foreseeable future, our hours of operation will be changing. Starting Thursday, March 26th, the clinic will be opened Monday - Friday 8 am to 4 pm and Saturdays 8 am to 12 pm.
The clinic hours will be used for essential, emergency, type appointments for pre-existing clients only.
As an additional option, for less emergency based appointments, we will be offering a phone consult, with one of our veterinarians, in order to decrease the volume of people at the clinic. A short consult will cost $25 plus tax and a long consult will cost $55 plus tax.
We will continue to sell food and medications but ask that all requests are phoned in ahead of time and are paid for over the phone with a credit card. If this is not an option for you, please call the clinic directly, to discuss your case with one of our customer care representatives.
Another way we are attempting to decrease the volume of clients in the clinic is free at home delivery, within 30 km. Email or call the clinic to set up this option.
Our email reminder service is automatic, therefore, reminders will continue to be sent. Please keep in mind that we are asking all clients to call or email to book routine appointments, such as yearly physical exams, in 2-3 weeks time.
We are doing our best to continue to serve our community and help keep your fur families safe.
Please allow us the same courtesy by staying home and taking advantage of our new protocols set in place.
Thank you,
The Staff of the Village Veterinary Clinic March 25th, 2020
We here at the Village Veterinary Clinic are doing our best to maintain the quality of care that our clients are used to, while also considering the recommendations from our health professionals and government.
During this time, and for the foreseeable future, our hours of operation will be changing. Starting Thursday, March 26th, the clinic will be opened Monday - Friday 8 am to 4 pm and Saturdays 8 am to 12 pm.
The clinic hours will be used for essential, emergency, type appointments for pre-existing clients only.
As an additional option, for less emergency based appointments, we will be offering a phone consult, with one of our veterinarians, in order to decrease the volume of people at the clinic. A short consult will cost $25 plus tax and a long consult will cost $55 plus tax.
We will continue to sell food and medications but ask that all requests are phoned in ahead of time and are paid for over the phone with a credit card. If this is not an option for you, please call the clinic directly, to discuss your case with one of our customer care representatives.
Another way we are attempting to decrease the volume of clients in the clinic is free at home delivery, within 30 km. Email or call the clinic to set up this option.
Our email reminder service is automatic, therefore, reminders will continue to be sent. Please keep in mind that we are asking all clients to call or email to book routine appointments, such as yearly physical exams, in 2-3 weeks time.
We are doing our best to continue to serve our community and help keep your fur families safe.
Please allow us the same courtesy by staying home and taking advantage of our new protocols set in place.
Thank you,
The Staff of the Village Veterinary Clinic March 25th, 2020
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Village Veterinary Clinic is a full-service veterinary medical facility, located in Russell, Ontario. Our professional and courteous staff seek to provide the best possible medical and surgical care for our patients. We are committed to promoting responsible pet ownership, preventive health care, and health-related educational opportunities for our clients. Our mission is total client satisfaction and our goal is to do our best for your four legged companions. |
